CarCollect

Allow customers to value their own vehicle online using the CarCollect Valuation Token.

Online valuation Token

When creating a vehicle listing on CarCollect, we ask sellers to enter the book value of the vehicle.

Why is it important to enter the book value when listing a vehicle as a seller?

More about how to use selling cars, registering new cars, auctions and more.

CarCollect Selling

Within CarCollect, each vehicle goes through different stages. The current status indicates where the vehicle is in the buying or selling process.

Where can I see on which status a vehicle is?

A good vehicle presentation increases the chances of receiving more and better bids. The more complete and transparent your vehicle listing is, the more confidence you create among potential buyers.

How do I increase my chances of getting bids?

How can I list a vehicle for colleagues or internal use only?

Get started with selling

Why don't I get the NAP check to make sense with my vehicle?

Vehicle registration

Article about the process of valuing and listing a vehicle

How do I upload a vehicle?

Article about reporting damage claims when valuing a vehicle

How do I report/claim vehicle damage?

Article about completing a vehicle dossier

Failed to report a vehicle complete

Article about receiving bids on a Buy-Now vehicle

Can I receive bids on a Buy-Now vehicle?

Article about adjusting the Buy-Now price of a vehicle

Can I change the Buy-Now price?

Article about receiving bids after entering the book value

Will I still receive bids after entering the book value?

Advertise

How do I complete a vehicle intake?

Article about adjusting the delivery date of a vehicle

What should I do if the expected delivery date of the vehicle is later than indicated?

Intake

Article about allocating a vehicle to a buyer

How do I allocate a vehicle?

Award

Article about the invoicing process and how it works

How does the invoicing process work?

Invoicing

I am waiting for vehicle payment, now what?

Payment

Article about uploading the Temporary Document Number (TDN)

When can I upload the Temporary Document Number (TDN)?

Article about the release document and where to find it

Where can I find the indemnification?

In this article, we explain how to use Scrive and how to sign documents digitally.

How do I use Scrive for electronic signatures?

Transfer of ownership

Article about CarCollect's transport partners

Who will transport the vehicle?

Transport

How do I handle complaints/claims?

Article about vehicle claims and damage claims

What should I do if the buyer reports more damage than expected?

Reclamations

CarCollect YouTube

Autoveilingen

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