With Scrive, you can have documents digitally signed within CarCollect. This means you no longer need to print, sign and return documents manually.
Scrive can be used, for example, to have a valuation form digitally reviewed and signed by both the customer and the selling party.
Before using Scrive
First, check that:
The complete valuation has been filled in.
All vehicle details have been entered correctly.
The valuation has been completed truthfully.
The vehicle has been published.
Once the valuation has been completed and published, you can use the Scrive functionality.
How do I send a document for signing?
Follow the steps below:
Open the relevant valuation.
Go to Documents.
Click the Scrive icon next to the valuation report.
A new window called 'Sign digitally' will open.
Enter the customer's details:
First name.
Last name.
Email address.
Click Confirm.
The customer will then automatically receive an email with a link to the document.
What does the customer do?
The customer receives the valuation form and can:
Review the document.
Check the details and vehicle information.
Sign the document digitally.
It is important that the customer checks whether all information is correct and complete before signing.
What do I need to do as the seller?
The selling party must also sign the valuation form.
Once both parties have signed the document, a certificate is automatically added.
This certificate contains the details of both parties and confirms the electronic signature.
Where do I receive the signed document?
Once the document has been fully signed:
Both parties receive the signed document by email.
The document is provided with a certificate.
You can save the document for your records.
Always save the signed document in a secure location so that you can find it again later.
Need help?
Are you unable to send or sign a document via Scrive? Please contact the Customer Success team.