Within CarCollect, an auction can be reopened under certain conditions. This can be useful when a vehicle has not been sold after the original auction has ended or when you want to bring the vehicle back to the attention of potential buyers.
When can I reopen an auction?
Reopening an auction may be an option in certain situations, for example when:
The vehicle was not sold during the original auction.
Too few bids were received.
You want to offer the vehicle to potential buyers again.
Whether an auction can be reopened depends on its status and the options available within CarCollect.
How can I reopen an auction?
Would you like to reopen an auction that has already ended? First, check whether this option is available for the relevant auction.
If necessary, contact the CarCollect Support team. They can inform you about the options and conditions for reopening the auction.
What should I keep in mind?
When reopening an auction, consider the following:
Check whether the vehicle details and photos are still up to date.
Make sure the vehicle description and any damage details are complete.
Take the new auction duration and closing time into account.
After reopening the auction, check whether the vehicle is visible to the intended buyers again.
Need help?
Would you like to reopen an auction but are unable to do so yourself? Contact CarCollect Support at support@carcollect.com. We'll be happy to review the available options with you.