Turnaround time
After listing a vehicle, a vehicle file is open for a maximum of 28 days. All vehicle files open longer than 28 days are automatically canceled. Figures show that for most vehicle files, an action is taken within 5 to 10 business days.
Did you bid on a vehicle from the Remarketing category? Here, vehicle files are awarded within a few days after the auction ends.
How can I see the date a vehicle was listed?
A date is listed with the vehicle file. This is the date the vehicle was listed.
The expected return date has passed
The expected return date is an indication from the seller to indicate the time frame in which the vehicle will become available. The actual return date depends on many factors, such as transportation or whether the vehicle still needs to be traded in. For questions about the expected return date, it is best to contact the seller.