First of all, congratulations! You have sold a vehicle through CarCollect. The buyer has been informed that the vehicle has been assigned to her/him. It is now up to you to upload the invoice to CarCollect, with the vehicle in question. From then on, the buyer has a period of 5 business days to pay for the vehicle. The buyer will receive a reminder before the end, to complete the payment.

Then contact the buyer to point this out. If you cannot work it out together, please contact our support department at support@carcollect.com.