As soon as the seller has added the invoice to the vehicle dossier, you will receive a notification as the buyer.
From that moment, a payment term of 5 working days applies to settle the invoice.
When does the payment term start?
The payment term starts as soon as:
The seller has uploaded the invoice to the vehicle dossier.
You have received a notification.
The invoice is available for payment.
You can find the invoice in the vehicle dossier in CarCollect.
How can I pay the invoice?
Payment is made directly from the buyer to the seller.
Depending on the seller's settings, you can pay via:
Online payment via Mollie (when enabled by the seller).
Bank transfer to the seller's bank account stated on the invoice.
What if I cannot pay within 5 working days?
Are you unable to complete the payment within the payment term? Please contact the seller as soon as possible.
By contacting the seller in good time, you can determine together how to handle the situation.
Tip
Pay the invoice as soon as it becomes available. This helps prevent delays in the further process, such as:
✔ Releasing the vehicle.
✔ Arranging transport.
✔ Further transfer of the vehicle.
Do you have questions about a payment or the invoice? Please contact the CarCollect Customer Success team.