After a vehicle has completed Vehicle intake, it moves to the Invoicing status. During this stage, the invoice for the sale of the vehicle is prepared and added to the vehicle dossier.
The order confirmation available through CarCollect is used as the basis for preparing the invoice.
Step 1: Use the order confirmation as the basis
Prepare the invoice based on the order confirmation.
Check that the details match, including:
The correct vehicle.
The sale price.
The buyer's details.
Step 2: Upload the invoice to CarCollect
Once the invoice has been prepared:
Open the relevant vehicle dossier.
Go to the 'Add invoice' action.
Upload the invoice.
Confirm the upload.
After the invoice has been added, the buyer will automatically receive a notification and can find the invoice in the vehicle dossier.
What happens after uploading the invoice?
After the invoice has been uploaded, the vehicle proceeds to the next step in the sales process.
The buyer can make the payment based on the received invoice. Once the payment has been completed, the process can continue towards the transfer and completion.
Where can I find the order confirmation and invoice?
The order confirmation and other documents can be found in the vehicle dossier under Documents.
Need help?
Do you have questions about the invoicing process or are you unable to add the invoice? Please contact the Customer Success team.