Invoicing process
After entering a vehicle, it can be invoiced. The invoicing process involves a number of steps. An order confirmation will appear in the vehicle file where you can see how the cost calculation was made.
As the seller, you create the invoice and send it to the buyer. As soon as you have added the invoice via the (blue) action button, the buyer will receive an email notification with the invoice. The buyer can also retrieve the invoice from the vehicle file.
What do I include on the invoice?
Make, model and license plate number of the vehicle.
CarCollect's transaction fees charged to the buyer
The payment term
How do I receive the invoice from CarCollect?
You will receive the invoice with the transaction costs of the vehicles you have sold through CarCollect digitally by e-mail.
Where can I ask questions about the invoice of CarCollect?
For questions about the invoice with transaction costs you receive from us, please send an e-mail to support@carcollect.com. You will get an answer to your question as soon as possible.