As a seller, you create the invoice and send it to the buyer. As soon as you have added the invoice to the vehicle file using the (blue) action button, the buyer will receive an e-mail notification containing the invoice. The buyer can also remove the invoice from the vehicle file.

What do I state on the invoice?

Always mention on the invoice the vehicle, the transaction costs of CarCollect that are to be paid by the buyer and the payment term.

How do I receive the invoice from CarCollect?

You receive the invoice with the transaction costs of the vehicles sold by you through CarCollect digitally by e-mail.

Where can I go with questions about the invoice from CarCollect?

For questions about the invoice with the transaction costs you receive from us, please send an e-mail to support@carcollect.com. You will get an answer to your question as soon as possible.

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