Where can I find the vehicle status?
You can view the status of a vehicle in the vehicle dossier.
Follow these steps:
Go to the relevant vehicle.
Open the vehicle dossier.
At the top of the dossier, you can see the current status of the vehicle.
The status is automatically updated when the next step in the process is completed.
Why is the vehicle status important?
The status gives you insight into which action still needs to be completed and who is responsible for the next step in the process.
For example:
Is the vehicle still open for bids?
Has the vehicle been sold?
Does an action still need to be completed regarding payment, release or transport?
By checking the status, you always know what the next step is.
Examples of vehicle statuses
Depending on your role within CarCollect, you may encounter different statuses, such as:
Auction active – The vehicle is open for bids.
Sold – The vehicle has been allocated to a buyer.
Invoicing – The administrative processing is being prepared.
Payment – The payment needs to be completed.
Release – The release is being processed.
Completed – The process has been fully completed.
Can I perform an action for a specific status?
This depends on your role and the permissions associated with your account. Some actions are only available when a vehicle has reached a specific status.
Do you have questions about a vehicle status or are you unsure which action to take? Please contact our Customer Success team.