This ensures that the buyer or transport provider always knows at which location the vehicle is available.
How do I change the collection location of a vehicle?
You can change the collection location from the vehicle dossier.
Follow these steps:
Open the relevant vehicle dossier.
Click the blue action button.
Select Change vehicle data.
Change the collection location to the correct location.
Save the changes.
The change will then be processed in the vehicle dossier.
When can I change the collection location?
The collection location can only be changed when the vehicle has one of the following statuses:
Invoicing
Payment
Release
If the vehicle has another status, the location can no longer be changed.
Tip for organisations with multiple locations
Always check that the correct collection location has been set before selling a vehicle. This helps prevent delays when collecting vehicles and ensures that the buyer immediately knows where the vehicle is available.
Do you have questions about locations or collection locations? Please contact our Customer Success team.