Within CarCollect Buying, you can use the Bid on behalf of feature. This allows you to place a bid on behalf of a colleague within your company or another trader.
This is useful when, for example, a colleague or business partner asks you to place a bid on their behalf.
Please note: If you are placing a bid on behalf of another trader, this must always be discussed and agreed with that trader in advance.
How do I place a bid on behalf of a colleague or another trader?
Follow these steps to place a bid on someone else's behalf:
Log in to CarCollect Buying.
Find the vehicle you want to bid on.
Open the vehicle and review the available information.
When placing a bid, select the option to bid on behalf of someone else.
Select the colleague or trader you want to place the bid on behalf of.
Review the bid and confirm it.
The bid will then be placed on behalf of the selected party.
When can I use this feature?
You can use the Bid on behalf of feature in various situations, for example:
A buyer places a bid on behalf of a colleague within the same company.
An employee at another branch places a bid on behalf of the main buyer.
You place a bid on behalf of another trader with whom you have made prior arrangements.
What should I keep in mind?
Please keep the following points in mind:
Always agree in advance: if you are bidding on behalf of another trader, discuss this with them beforehand and make sure you have their permission.
Check the correct party: before confirming the bid, make sure you have selected the correct colleague or trader.
Bids are subject to the terms and conditions: a bid only becomes final once the seller has accepted it. Once accepted, the standard CarCollect terms and conditions apply.
Unable to place a bid on behalf of someone else?
Check whether this feature is available for your account and whether you have the appropriate user permissions.
Still having trouble? Contact the CarCollect Support team at support@carcollect.com. We'll be happy to help.