No, vehicles are not intended to be physically viewed before placing a bid.
A bid on CarCollect is based on all information available online in the vehicle dossier. Always carefully review the available information before placing a bid.
What should I base my bid on?
Use the complete vehicle dossier to determine the value of the vehicle.
Review, among other things:
The vehicle details.
The photos.
The mileage.
Any existing damage.
The vehicle description.
Available documents.
Any additional costs, such as transport.
All information available in the vehicle dossier forms the basis for your bid.
Can I contact the seller to view the vehicle?
No, you are not intended to arrange a visit to the seller to view the vehicle before bidding.
CarCollect uses a digital bidding process in which all buyers place their bids based on the same online information.
What if I discover discrepancies after purchasing the vehicle?
If a vehicle does not correspond to the information that was available in the vehicle dossier after purchase, this may be grounds for a claim.
You can find more information in the article:
Tip
Always take the time to review the complete vehicle dossier before placing a bid.
Check:
✔ The photos carefully.
✔ The description and details.
✔ The damage information.
✔ Any transport costs.
✔ The price breakdown.
A bid placed on CarCollect is binding. Make sure you have reviewed sufficient information before confirming your bid.
Do you have questions about a vehicle or the bidding process? Please contact the CarCollect Customer Success team.