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How do I use the Experda integration in CarCollect?

The Experda integration allows you to process the findings of an independent damage inspection or technical examination in CarCollect. This helps you gain a clearer understanding of a vehicle's condition and make better-informed decisions.

What is the Experda integration?

Experda carries out on-site damage inspections and technical examinations in the Netherlands. After the inspection, you can request a report containing findings, photos and practical advice.

How do I use Experda?

  1. Have the vehicle inspected by Experda.

  2. Request the report from Experda after the inspection.

  3. Check that the vehicle details in the report are correct.

  4. Open CarCollect and go to the available Experda integration.

  5. Use the available connection to transfer the findings to CarCollect.

  6. Check that the information has been linked to the correct vehicle.

The exact steps for transferring a report may depend on how the integration is configured.

What information does an Experda report contain?

A report may include:

  • Damage findings.

  • Photos of the vehicle and identified damage.

  • Results of technical examinations.

  • An independent assessment.

What are the benefits?

  • Clear insight into damage and technical findings.

  • Clear photos and reports.

  • Independent advice to support your decision.

  • Findings available within your CarCollect workflow.

What should I do if the Experda report is unavailable?

First, check with Experda whether the inspection has been completed and the report is available.

Then check whether the report can be transferred to CarCollect and whether the vehicle details match.

If the problem persists, contact CarCollect Support at support@carcollect.com. For questions about the inspection findings themselves, contact Experda.

What does an Experda inspection cost?

Costs depend on the service. Experda charges a fixed fee per report for vehicle depreciation assessments. Specialist technical examinations are charged by the hour. Additional charges may apply for vehicle diagnostics.

Who can use the integration?

The integration is available for CarCollect Selling in the Netherlands.

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