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How do I report vehicle damage?
How do I report vehicle damage?
Joeri Mucharowski avatar
Written by Joeri Mucharowski
Updated over a week ago

Reporting vehicle damage

Anything observable at the time of valuation (visible, audible, smellable, etc.) should be reported in the vehicle file. Take clear photos (exterior and interior) and describe technical defects well. This will prevent complaints.

If you do not add photos of technical defects, a triangle with an exclamation mark will be generated automatically.

Upload photos

Did you know that you can upload photos all at once. Our intelligent bot recognizes the angle of the photo and links it to the correct title. You can do this by selecting the photos from your computer/smartphone and adding them to the vehicle file.


Download the CarCollect App on your smartphone or tablet and instantly add photos to a vehicle file when you are creating it.

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